FAQ

Any questions you have about the Picasso Museum.

Questions

Prices, booking and conditions for free entry

What are the payment methods accepted at the museum?

The Picasso-Paris National Museum accepts payment by bank check, credit card (MasterCard, Visa, American Express, JCB, International Diner Club), Apple Pay, Google wallet, Culture Check and Holiday vouchers at the museum ticket desk.

Is it possible to gift a museum ticket to a friend?

You can offer an entry or a visit to the person of your choice by selecting the corresponding rate on the Gift page of our museum reservation platform.

Is it possible to be reimbursed for my tickets if I am no longer able to visit the museum?

Our general conditions of sale do not allow for the refund or the exchange of tickets.

Are there any guided visit price concessions available for those with free tickets?

Yes, Jobseekers, young people under 26 (EU), social benefit recipients and people with disabilities benefit from the reduced rate on guided tours. They can book their guided tour on our online reservation platform or at the museum ticket office.

Can I reserve an audioguide?

Yes, you can reserve an audioguide online directly through the museum reservation platform.

Am I able to exit the museum and then re-enter with the same ticket?

No, tickets are valid for one entry to the museum. Re-entry is not possible.

How can I go about editing my ticket?

You can view all of your reservations on our online booking platform with your username (email address) and your password, in the "My account" section.

I am eligible for free ticket- is there a special 'free' ticket I will need for entry?

No ticket is necessary. Visitors eligible for free entry should proceed to the entrance and present valid identification.

Is it necessary to reserve a ticket when you are eligible for a free ticket?

Visitors who are eligible for a free ticket do not need to reserve an entry time. They can enter the museum at any point with the presentation of valid identification.
Please find conditions for free entry on the page Prices.

Is it necessary to reserve a ticket in advance?

No, visitors can purchase their ticket online through our online ticket office (with or without an audioguide).
We recommend that you purchase your tickets online through our museum reservation platform. Tickets purchased online allow for direct access into the museum, avoiding any queues.

Is there special pricing available for people who are handicapped?

Access to the museum is free for people who are handicapped and one companion.

Is there special pricing available for visitors age 60+?

There is no special pricing available for visitors 60+. Please find conditions for free entry on the page Prices.

Is there special pricing available for youth visitors?

Entry to the museum is free for all youth under 18 years of age and for all EU residents who are under 26 years of age with proper forms of identification.

Are there any audio guide price concessions available for those with free tickets?

Yes, Jobseekers, young people under 26 (EU), social benefit recipients and people with disabilities benefit from the reduced rate on audio guide.
They can book their guided tour on our online reservation platform or at the museum ticket office.

Visiting and comfort

Is there a bookshop or giftshop at the museum?

A small shop is located in the main hall of the museum and a larger boutique is located across the street from the museum entrance at 8 rue de Thorigny. Books, postcards and artful objects can be purchased at both shops, and are also available through our online museum store “Boutiques de musées”.

Is it possible to take photos inside the museum?

With the exception of works with signage indicating that photos are not allowed, photographs without flash and without the use of professional equipment such as tripods are allowed in the museum. Share your photos with us on social media : @museepicassoparis on Facebook and Instagram and @museepicasso on Twitter or using #museepicassoparis

Does the museum offer activities specifically for children?

The museum offers tours and workshops for young audiences and families.
An activity booklet to accompany the children during their visit is available on request at the museum reception.
An audioguide for children is available, in French and in English, at the museum counter.
In addition, we offer Young Audience captions in some of our exhibitions.

Is drawing allowed in the galleries?

Sketching and drawing is allowed in the galleries, however, certain techniques are prohibited (ink, pastel, charcoal, watercolor ...).

Is the Museum's garden open to the public?

The museum's garden is accessible to museum visitors through the lower-level galleries from March to September.

Is the museum closed on Holidays?

The museum is closed every Monday and on certain holidays (December 25, January 1 and May 1). On the 24th and 31st of December the museum closes at 5:00 pm instead of 6:00 pm.

How much time should I allow to visit the Museum?

The duration of the museum visit depends on the rhythm of the individual visitor. On average, we recommend spending between 90 minutes to 2 hours to discover all of the collections and exhibitions.

Does the museum have an on-site café or space to purchase food?

The café is slated to open soon.

Does the museum offer cloakroom services?

The museum's cloakroom is free and is located on level -1 by the stairs on the right side of the lobby. Backpacks and umbrellas must be left in the cloakroom before your visit.

What are the opening hours of the museum?

From Tuesday to Friday: 10:30 - 18:00
Saturdays, Sundays and Holidays (except Mondays): 9.30am -18pm.
During school holidays (zone C), the Museum is open from Tuesday to Sunday from 9:30 to 6:00 pm.
Last museum entry occurs at 5:15 pm.
Gallery rooms begin closing at 5:40 pm.

Booking for a group or privatisations

I want informations about events and museum rentals

On the Privatisations page, you can consult our informations leaflet, as well as our rates. For any privatisation request, please send your detailed request to the following address
For more information, do not hesitate to contact our teams on 01 85 56 00 36.

How do I go about booking a visit for a group?

You can consult our offers on our website and proceed to your booking on our online booking platform, by mail at groupes@museepicassoparis.fr or by phone at 01 42 71 14 11 Monday to Friday from 9:30 to 12h and 14h at 16 o'clock.

How do I go about booking a visit for a school group?

You can view all our offers for school visits on our website and on our education brochure.
For further information, please contact us at education@museepicassoparis.fr

Access and accessibility

Is it possible to visit the museum with my pet?

With the exception of support animals (seeing eye dogs, etc.) pets are not allowed in the museum and galleries.

Is luggage allowed in the museum?

For security reasons, suitcases and bulky baggage are not allowed inside the museum and will not be stored in the museum's cloakroom.

Is it possible to bring strollers into the museum?

Small-frame strollers are allowed in the museum. The entire museum is accessible via ramps and elevators, allowing for ease of access throughout the spaces. Small-frame strollers are available, upon request at the information desk.

Is the museum accessible?

The entire museum is accessible for people with reduced mobility through the employment of elevators and access ramps.
For your convenience, wheelchairs and cane seats are available upon request at the museum reception desk.

Research and library

I would like more information about the museum's works and collection, who should I contact?

You can consult a selection of the Musée Picasso Paris collection as well as more than 50 detailed work descriptions, written by the teams of the Musée National Picasso-Paris on the page The collection.
For all other questions, please email contactarchivesbibdoc@museepicassoparis.fr, specifying the subject of your research and the details of your questions.

I have a question about the museum, its archives or collections, who should I contact?

You can contact the teams of the museum by email at contactarchivesbibdoc@museepicassoparis.fr by specifying the object of your research and the institutional, personal or professional framework of your research.

Application

I am interested in working at the Musée Picasso-Paris, how do I apply?

All interested candidates are invited to submit their CV to recrutement@museepicassoparis.fr

Picasso pass

What are the advantages of a Picasso Pass membership.

Find all the advantages of the Picasso Pass on the page Membership.

Is it possible to gift a Picasso Pass membership?

A Picasso Pass membership can be gifted by selecting the corresponding price on the Gift page of our online ticketing office.

I wish to join the National Museum Picasso-Paris, how do I do so?

You can join the museum by purchasing a Picasso Pass through our online booking platform or directly at the museum ticket desk. Find all the advantages of the Picasso Pass on the page Membership.

Other questions

Other question

For all other questions, please contact us by phone at 01 42 71 25 21 or email us at contact@museepicassoparis.fr